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Diversity Action Team

 Charter

 

PURPOSE:

    To support, promote, and achieve cultural competency across all sites and services provided by Health & Education Services, Inc.

 

DEFINITIONS:

    Cultural Competency is defined by the Diversity Action Team as:

     

    The demonstration of knowledge, skills, and abilities necessary to communicate and collaborate with persons of all differences. It is a process of assessment, education, and experience, resulting in a respectful response that is meaningful to persons served.

     

    Stakeholders include, but are not limited to:

     

    Employees, clients, family members of clients, funding sources, licensing/accrediting bodies, community members, referral sources, and other community providers.

 

 

GOALS/OBJECTIVES:

    1. The Diversity Action Team will assess current cultural competency of the sites and services of Health & Education Services, Inc.

      • Funding will be sought through the Blue Cross Blue Shield Foundation of Massachusetts; Pathways to Culturally Competent Care grant to assist in a systematic assessment of physical plants, employees, and relevant stakeholders.

      • Research will be completed regarding diversity in the behavioral health delivery system. Answers to the questions; "what has already been done here?" and "what has been done elsewhere?" will be answered.

      • A checklist will be developed outlining salient features of a diversity-friendly environment for staff and consumers.

      • The checklist will be used for site-based assessment, action planning, and training tailored to the various sites and programs of Health & Education Services, Inc.

      • The Cultural Competency Survey will be reviewed and revised and disseminated to employees for feedback.

      • Consumers and other relevant stakeholders will be assessed via survey and/or focus groups and feedback will be folded into action steps identified to improve cultural competency at Health & Education Services, Inc.

         

    2. The Diversity Action Team will promote acceptance through education.

      • Explore available resources such as posters and other educational materials, which may be ordered for the various programs and sites and inform staff of how to access these materials.

      • Submit diversity-related information to HES newsletter and make it a monthly presence.

      • Post minutes on the web page.

      • Create a calendar that would include all holidays/celebrations. Get employee feedback on what should be included by soliciting input on either a blank calendar or by building on one that already exists.

         

    3. The Diversity Action Team will provide consultation for Health & Education Services, Inc. programs and staff on diversity related issues, questions, and concerns.

      • Provide information to HES employees as to what the Diversity Action Team's purpose is and how the team can assist in the review/revision of existing trainings, policies/procedures, educational materials, collaboration, etc. to promote cultural competency and diversity awareness.

         

ROLES:

    Sponsor: Senior Leadership TeamLeader: Eileen Hines, V.P: Employee RelationsFacilitator: Stephanie Sladen, A.V.P: Outpatient Mental Health & Substance Abuse ServicesAlternate Facilitator: Helen Stojanov-Acford: A.V.P: Quality ManagementTimekeeper: TBD Secretary: Carolyn Fallon, Employee Relations Coordinator

 

RULES:

    1. Start and end on time

    2. Maintain date, time, and location of meetings (Second Wednesday of every other month with subcommittees meeting on off months, time from 11:30 - 1:00, location at CFD)

    3. Keep goals attainable and follow through on them

    4. Open group - RSVP for meetings to dat@hes-inc.org

    5. Standing members should contact dat@hes-inc.org if unable to attend

    6. Assigned tasks - only volunteer if you can do it - be mindful of your schedule

    7. Minutes will be e-mailed to all following meetings

    8. Maintain awareness of confidentiality

    9. Lunch will be provided during meetings.

    10. Timeframe: team is ongoing and will review/revise goals and objectives annually in January.

       

 

© 2004 Health and Education Services, Inc.

     131 Rantoul Street Beverly, MA   01915

Member of  Northeast Health System