Crisis Readiness and Response
Preparation, Training, Defusing, Debriefing and Follow Up
The HES Crisis Readiness and Response Program supports three specialty teams of experienced clinicians:
All team members are trained in the Mitchell model for debriefing victims of a traumatic event or incident.
Members of both VOCAL teams have received national calls for support and responded in Oklahoma City in 1995, in Flint, Michigan in 1999 and in New York City in 2001.
A critical incident is: any significant emotional event that has the power, because of its own nature or circumstances, to cause unusual psychological distress in healthy, normal people.
The Cost of Crisis to Your Business
The Grief Recovery Institute's 2003 Grief Index concluded that grief costs American businesses over $75 billion each year:
In a recent report on Violence in the Workplace, the U.S. Department of Justice stated that workplace violence accounted for 18% of all violent crime from 1993-1999.
On the job..
Background and Experience
An affiliate of Northeast Health System, Health & Education Services, Inc. (HES) is a private, nonprofit, comprehensive, community-based, behavioral health network. Incorporated since 1970, we offer a continuum of mental health and substance abuse services to children, families, and adults who live or work in the greater North Shore and lower Merrimack Valley areas. Using a prevention model, HES also provides Business Tools for Wellness, which include:
The Crisis Readiness and Response Team will provide ongoing services and consultation to help with the healing process as well as address issues affecting employee performance.
24 Hour Emergency Access:
In the case of an emergency during the night, on the weekends or on holidays, call: 978-744-1585 or toll free 866-523-1216.
information regarding Crisis Readiness & Response Program, contact:
Phone: (978) 745-1627 extension 401
Judith Boardman, MSNCS, Ph. D. is the Crisis Readiness and Response liaison for your company. She is a registered nurse and certified as a Clinical Specialist in Adult Psychiatric and Mental Health Nursing, with over 30 years of experience. She is also the Coordinator for the NSCISM Team and has been with HES for 25 years
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