To ensure security in casinos, the operators use sophisticated security concepts that are technically very complex. The security is not only considered absolutely necessary, but also understood as service to the guest. Basically, games of chance in Germany are only permissible from the age of 18 due to the Youth Protection Act. The minimum age is indicated in the casinos with the help of signs. In addition, casino operators are required to carry out age controls.
To protect the privacy of guests, there are a number of items that may not be carried in casinos, such as: As mobile phones, cameras and electronic manipulators. The casino operators are authorized to inspect their guests for these items. Cameras are not allowed to be brought along, because on the one hand it should be avoided that casino guests are photographed unknowingly or against their will and on the other hand to avoid that potential fraudsters can capture the spatial structure of the casino with the help of photos. Why mobile phones are banned in the game benches, does not light up immediately. Because z. For example, in Las Vegas, the casinos are all very close to each other, but should be prevented so that the guests inform themselves about better odds in the surrounding casinos and thus change the casino.
Moreover, casinos pay close attention to which guests are in their home. Unwanted persons such as criminals or prostitutes are usually immediately removed from the property, as well as guests who show an inappropriate behavior to the day. Sleeping in the casino and harassing other guests leads to immediate eviction by the security staff. Drunken guests are tolerated as long as they actively play at the tables and are not conspicuous. In the security area of the casino is usually a wall, on which hang photos of police wanted criminals. If a wanted person enters the casino, the staff is so on alert and can immediately inform the police. In addition, here are photos of the guests for which a house ban has already been pronounced.
The employees of a casino produce reports, if it comes to extraordinary incidents and security personnel must intervene. This is z. As in the case of theft and other criminal occurrences of the case, but also in case of illness or accident of guests or employees. In the US, most casino casinos are former soldiers, police officers or FBI officials who have to undergo an internal three- to four-week training and then pass a test before they can start working. Since the slot machines have to be emptied and the casinos do not want to close any areas during the opening hours, guests are usually asked to switch to another machine. The counting usually takes place at night and is always carried out by three security staff together. Each game machine is connected to a computer network, so that automatically when inserting the coins and bills the sum of cash is recorded. The computer operating system used for this purpose is top secret so that it is not so easily exposed to hacker attacks. Maintenance work on the machines instead, these are carried out by at least two employees, which are usually dressed in civilian, in order to attract as little attention among the guests. Only the security officers have access to the rooms of the video surveillance center. This ensures that as few people as possible gain knowledge about the location and, above all, the equipment of the surveillance areas. Most cameras monitor the gaming areas of the casino and are increasingly attached to the ceilings of the rooms. Corridors and hallways of the building are monitored sparse, if at all.
On the one hand, the cameras serve to observe the guests and, on the other hand, to control their own employees. Thus, every handshake that a dealer, a waitress, a security and maintenance staff makes documented. The number of fraud attempts by their own employees can be kept very low by these measures. In the monitoring center, several employees are busy around the clock to keep track of the individual camera images of the entire building. Here, the staff can access in abnormalities by joystick on each camera and panning in the desired direction zoom in on the image or even choose between a color and black and white display. In Germany, people who want to pursue activity in a casino need a police certificate of good conduct. In the US, all employees who come into contact with money during their work are subject to an FBI audit. Anyone who wants to work as a dealer at the casino gaming tables in the US can train for a job in special schools, especially in Las Vegas. It is not the case that the employer, the casino, trains his own employees.